Vision Compass

Effective Date: 20/06/2024

Vision Compass ("we", "our", "us"), developed by Luna and Ivy partnership, values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Vision Compass (the "App"), available on iOS and Android. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

1. Information We Collect

1.1 Personal Information

User Account Information: When you create an account, we collect your name, email address, and other information you provide.
Questionnaire Responses: We collect the responses you provide to the questionnaires within the App.

1.2 Usage Data

We collect information about your use of the App, including the date and time you accessed the App, the features you use, and other usage details.

1.3 Device Information

We collect information about your device, including the type of device, operating system, and unique device identifiers.

2. How We Use Your Information

2.1 To Provide and Maintain Our Service

To create and manage your user account.
To store and sort your questionnaire responses.

2.2 To Improve Our Service

To understand and analyze how you use the App.
To develop new features, products, or services.

2.3 To Communicate with You

To respond to your inquiries and provide customer support.
To send you updates, security alerts, and administrative messages.

2.4 For Business Purposes

To provide the app developer with access to your questionnaire responses to give you a quote for development projects.
To assist in determining the services you need for app development.

3. Sharing Your Information

3.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting services and data storage.

3.2 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Storage and Security

4.1 Data Storage

Your data is stored on Firebase, a secure platform provided by Google. Firebase's privacy policy can be found here.

4.2 Security Measures

We implement security measures designed to protect your information from unauthorized access, use, or disclosure. However, no electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

5.1 Access and Update

You can access and update your account information through the App.

5.2 Deletion

You can delete your user account from within the app or you can request the deletion of your data by contacting us at hello@welai.dev. Please note that some information may be retained for legal or business purposes.

6. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your information, please contact us by visiting contact us page

By using the Vision Compass app, you consent to the processing of your information as described in this Privacy Policy.